Manager-Stellenangebote für Customer Ser vice in Hamburg

29 Jobangebote für Customer Ser vice in Hamburg

Customer Service Manager (m/w/d) Hamburg

Enovis Surgical Germany GmbH sucht in eine/n Customer Service Manager (m/w/d) (ID-Nummer: 13677574)

Stellenangebot Customer Service Manager (m/w/d) ansehen

(Junior) Customer Service Training & Quality Manager (Schwerpunkt Training & Prozessmanagement) Hamburg

TUI Cruises GmbH sucht in Hamburg eine/n (Junior) Customer Service Training & Quality Manager (Schwerpunkt Training & Prozessmanagement) (ID-Nummer: 13673985)

Stellenangebot (Junior) Customer Service Training & Quality Manager (Schwerpunkt Training & Prozessmanagement) ansehen

IT Projekt Manager | Schwerpunkt Customer Service (w/m/d) Hamburg

Otto GmbH & Co. KGaA sucht in eine/n IT Projekt Manager | Schwerpunkt Customer Service (w/m/d) (ID-Nummer: 13728310)

Stellenangebot IT Projekt Manager | Schwerpunkt Customer Service (w/m/d) ansehen

(Junior) Customer Service Manager (all gender) für die Marke Hapag-Lloyd Cruises Hamburg

TUI Cruises GmbH sucht in Hamburg eine/n (Junior) Customer Service Manager (all gender) für die Marke Hapag-Lloyd Cruises (ID-Nummer: 13665075)

Stellenangebot (Junior) Customer Service Manager (all gender) für die Marke Hapag-Lloyd Cruises ansehen

Sales Manager Alibaba - Customer Acquisition (m/f/d) (French required) – Remote Hamburg

Visable GmbH / Alibaba.com sucht in Hamburg eine/n Sales Manager Alibaba - Customer Acquisition (m/f/d) (French required) – Remote (ID-Nummer: 13589289)

Stellenangebot Sales Manager Alibaba - Customer Acquisition (m/f/d) (French required) – Remote ansehen

Engineering Manager (gn) Dynamics 365 | Sales & Customer Service Leipzig, Berlin, Hamburg

SoftwareOne Deutschland GmbH sucht in Leipzig, Berlin, Hamburg eine/n Engineering Manager (gn) Dynamics 365 | Sales & Customer Service (ID-Nummer: 13724540)

Stellenangebot Engineering Manager (gn) Dynamics 365 | Sales & Customer Service ansehen

Customer Service Manager (m/w/d) – Schwerpunkt Quality Management Hamburg (hybrid)

Wenn Du Dich angesprochen fühlst und Teil unseres Customer Service Team werden möchtest, dann bewirb Dich jetzt und hilf uns dabei, unsere Kunden glücklich zu machen. Als Customer Service Manager (m/w/d) – Schwerpunkt Quality Management verantwortest du gemeinsam mit deinem Team die Dienstleistersteuerung sowie das operative Tagesgeschäft.

Stellenangebot Customer Service Manager (m/w/d) – Schwerpunkt Quality Management ansehen

Customer Success Manager (m/w/d) Aachen, Berlin, Frankfurt am Main, Hamburg, Hannover, Köln, Leipzig, München, Nürnberg, Stuttgart

CANCOM SE sucht in eine/n Customer Success Manager (m/w/d) (ID-Nummer: 13694830)

Stellenangebot Customer Success Manager (m/w/d) ansehen

(Senior) Customer Success Manager (m/w/d) - SCAYLE Hamburg

Als Customer Success Manager (m/w/d) für unser innovatives KI-Tool bist du die zentrale Ansprechperson für unsere Kund:innen und begleitest sie dabei, das volle Potenzial unserer Technologie zu nutzen.

Stellenangebot (Senior) Customer Success Manager (m/w/d) - SCAYLE ansehen

(Senior) Manager Customs & Trade (w/m/d) Düsseldorf, München, Frankfurt, Hamburg, Köln, Hannover, Stuttgart

KPMG AG Wirtschaftsprüfungsgesellschaft sucht in Düsseldorf, München, Frankfurt, Hamburg, Köln, Hannover, Stuttgart eine/n (Senior) Manager Customs & Trade (w/m/d) (ID-Nummer: 13331056)

Stellenangebot (Senior) Manager Customs & Trade (w/m/d) ansehen

Junior Operations Manager Greece & Cyprus (m/f/d) Hamburg

Previous experience in e-commerce, customer service or project management is a plus. As Junior Operations Manager for Greece and Cyprus (m/f/d), you will support the Country Manager in localizing content to ensure our global strategy resonates with the local market.

Stellenangebot Junior Operations Manager Greece & Cyprus (m/f/d) ansehen

AIRBUS: Project Manager (d/m/f) for A320 Family Customer Line 21129 Hamburg

Your scope will include project management, business case creation and evaluation, as well as coordination/interface management with central functions in view of the Single Aisle Ramp-Up, with a particular focus on process improvements. Your Responsibilities: Supporting the Senior Project Manager in achieving time, cost, quality, and performance objectives Leading eradication initiatives together with shopfloor and engineering teams Establishing efficient project management processes and methods across initiatives to enable strong project execution and ensure target-oriented performance, including functional KPI management Developing a robust end-to-end planning framework for the project portfolio and tracking progress in alignment with stakeholders Implementing risk & opportunities management to anticipate project-related issues and risks Maintaining an overview of all ongoing projects and initiatives, including status, costs, actions, priorities, and due dates Prioritizing projects that support the Single Aisle Ramp-Up strategy and lead-time improvements Supporting meaningful and transparent reporting Your Qualifications: Completed degree in Business Informatics, Business Administration, International Management, Economics, or a comparable qualification Professional experience in project management, process improvement, and contract management Experience in the Airbus environment is an advantage Good knowledge of change management, lean management, and risk management Strong expertise in project management Experience with agile methodologies is desirable Experience with Skywise is an asset Business-fluent German and English skills Strong communication skills to collaborate with stakeholders at all levels and maintain business relationships Ability to integrate into a team, work collaboratively to solve tasks, reach compromises, and accept support from others Independent, structured, and results‑oriented working style enabling fast and effective achievement of objectives Wir freuen uns auf Ihre aussagekräftige Bewerbung

Stellenangebot AIRBUS: Project Manager (d/m/f) for A320 Family Customer Line ansehen

Senior Technical Account Manager (m/f/d) - SCAYLE Commerce - Hamburg (hybrid) Hamburg (hybrid)

As a Technical Account Manager (TAM) at SCAYLE, you will be the strategic and technical point of contact for a portfolio of 5-10 enterprise E-Commerce SaaS customers.

Stellenangebot Senior Technical Account Manager (m/f/d) - SCAYLE Commerce - Hamburg (hybrid) ansehen

Quality Conformance Manager (d/f/m) Hamburg

Herzlich willkommen bei der Dekra Arbeit. Werden Sie Teil unseres Teams als Quality Conformance Manager (d/f/m) bei unserem Kunden in Hamburg-Finkenwerder.   Ihre Aufgaben: Mitwirkung an Prozessverbesserung, Qualitätssicherung und nachhaltigen Problemlösungen Leitung und Koordination komplexer Qualitätsprojekte sowie Umsetzung von Standards Präsentation von Ergebnissen und Reporting an interne Kunden und Customer Line PPS-Focalpoint und Facilitator für Practical Problem Solving, Mitarbeit in Multifunktionalen Teams   Ihr Profil: Erfolgreich abgeschlossenes Studium z.B.

Stellenangebot Quality Conformance Manager (d/f/m) ansehen

AIRBUS - Export Control Manager (m/w/d) Hamburg

Stellenbeschreibung As one of the most successful and innovative personnel service companies in Germany, we are looking for a Export Control Manager (f/m/d) in full-time for our renowned customer in Hamburg.   The jobholder (f/m/d) works as a Export Control Manager & Customs Specialist in the facility in Hamburg Fuhlsbüttel andsupports the business by determining potential license requirements and applying for licenses, as well as ensuring that aircraft spares are imported and exported correctly and in line with laws and license conditions.  

Stellenangebot AIRBUS - Export Control Manager (m/w/d) ansehen

Transportation Manager Operations (m/w/d) Airbus Hamburg

Transportation Manager Operations (m/w/d) Airbus HIER WERDEN SIE ARBEITEN: Unser Kunde - Airbus - ist der international führende Flugzeughersteller in der Luft- und Raumfahrt.

Stellenangebot Transportation Manager Operations (m/w/d) Airbus ansehen

Global Key Account Manager (m/f/d) Imarcoain, Navarra, ES, 31119 / Hamburg, DE, 22419

YOUR TASKS: Working together as part of the Service KAM Team, reporting to Director Global Service KAM, the Customer Account Manager is responsible for developing and implementing service strategies, managing customer relationships, and identifying new business opportunities You would work closely transversally with all service areas, operation, sales, legal and Technical Departments to develop various strategies Your role would be to drive sales growth, ensure customer satisfaction, and promote the company's services and win-win claim settlements to the assigned clients High level point of contact for clients, providing coordinated communication (one voice), access to the company’s products and services Manage and develop relationships with clients to understand their business, risks, and opportunities, and build a personal rapport with client contacts in order to be seen as a trusted advisor Define strategy for assigned accounts (constant process)​ Review client financials and regularly meets with senior executives to understand their longer-term strategies.

Stellenangebot Global Key Account Manager (m/f/d) ansehen

Senior Account Manager ERP / Farmer (all gender) Dortmund, Frankfurt, Hamburg, Köln, München, Stuttgart oder Homeoffice

Fundiertes Know-how im Umgang mit ERP- oder vergleichbaren Business-Lösungen Souveränes Auftreten in Gesprächen mit Fach- und Führungskräften Technisches und betriebswirtschaftliches Grundverständnis Fähigkeit, Kundenbedürfnisse in nachhaltige Lösungen zu übersetzen IHRE ERFAHRUNGEN Sie verfügen über mehrere Jahre Erfahrung in der Betreuung und Entwicklung von Bestandskunden im ERP- oder Softwareumfeld und bringen ein gutes Gespür für vertriebliche Chancen mit. Erfahrung in der Rolle als Account Manager Bestandskunden, Customer Success Manager oder vergleichbar Nachweisbare Erfolge im Cross-Selling oder in der Einführung zusätzlicher Module Idealerweise Branchenkenntnisse aus Food, Pharma oder Chemie Sehr gute Deutschkenntnisse, gute Englischkenntnisse IHRE BENEFITS Neben einer starken Marktposition und einem attraktiven Produktportfolio erwartet Sie ein Umfeld mit echtem Teamspirit, Flexibilität und Entwicklungsmöglichkeiten.

Stellenangebot Senior Account Manager ERP / Farmer (all gender) ansehen

AIRBUS - Digital Project Manager (m/f/d) Hamburg

Stellenbeschreibung As one of the most successful and innovative personnel service companies in Germany, we are looking for a Digital Project Manager (f/m/d) in full-time for our renowned customer Airbus in Hamburg.   Tasks: Structure and manage data knowledge, sensitivity, and quality to ensure usability and accessibilityProvide the right digital solutions at the right cost for the right users, ensuring simplicity, consistency, and sustainabilityApply the security-by-design principle in the design, improvement, and development of digital assetsEnsure compliance with security standards and regulations across multiple countries and divisionsDeliver secure digital solutions in internal and external projects, supporting all service lines in GermanyDrive compliant ways of working through awareness, best practice sharing, and contribution to cross-functional FMRE projects   Skills: Completed studies in Project Management, Computer Science, or a digital disciplineSeveral years of professional experience in interface management and in IT / information systems Experience in data analytics and data managementGood knowledge of project management and risk managementBusiness fluent English Skills and proficient German language skills, French is a plusExcellent communication and presentation skillsWillingness to travel occasionally within Germany and to France   Our offer: An unterminated employment contractA far above-tariff remunerationAn interesting job that corresponds to your qualifications   Application process: If you want to apply directly, please send us your CV by e-mail or via the online application offered. 

Stellenangebot AIRBUS - Digital Project Manager (m/f/d) ansehen

AIRBUS - Digital Project Manager (m/f/d) Hamburg

Stellenbeschreibung As one of the most successful and innovative personnel service companies in Germany, we are looking for a Digital Project Manager (f/m/d) in full-time for our renowned customer Airbus in Hamburg.   Tasks: Structure and manage data knowledge, sensitivity, and quality to ensure usability and accessibilityProvide the right digital solutions at the right cost for the right users, ensuring simplicity, consistency, and sustainabilityApply the security-by-design principle in the design, improvement, and development of digital assetsEnsure compliance with security standards and regulations across multiple countries and divisionsDeliver secure digital solutions in internal and external projects, supporting all service lines in GermanyDrive compliant ways of working through awareness, best practice sharing, and contribution to cross-functional FMRE projects   Skills: Completed studies in Project Management, Computer Science, or a digital disciplineSeveral years of professional experience in interface management and in IT / information systems Experience in data analytics and data managementGood knowledge of project management and risk managementBusiness fluent English Skills and proficient German language skills, French is a plusExcellent communication and presentation skillsWillingness to travel occasionally within Germany and to France   Our offer: An unterminated employment contractA far above-tariff remunerationAn interesting job that corresponds to your qualifications   Application process: If you want to apply directly, please send us your CV by e-mail or via the online application offered. 

Stellenangebot AIRBUS - Digital Project Manager (m/f/d) ansehen

B2B - Sales Manager (m/w/d) Hamburg

Für unser B2B Sales Team suchen wir einen Sales Manager (m/w/d). Wir gehören zu Europas führenden Produzenten für lösliche und flüssige Kaffee-Extrakte – und das mit Leidenschaft. Unsere Produkte finden sich in Private-Label-Marken, in der Lebensmittel- und Getränkeindustrie, bei renommierten Röstern und vielen weiteren Partnern, die auf höchste Qualität und absolute Verlässlichkeit setzen.

Stellenangebot B2B - Sales Manager (m/w/d) ansehen

B2B - Sales Manager (m/w/d) Hamburg

Für unser B2B Sales Team suchen wir einen Sales Manager (m/w/d). Wir gehören zu Europas führenden Produzenten für lösliche und flüssige Kaffee-Extrakte – und das mit Leidenschaft. Unsere Produkte finden sich in Private-Label-Marken, in der Lebensmittel- und Getränkeindustrie, bei renommierten Röstern und vielen weiteren Partnern, die auf höchste Qualität und absolute Verlässlichkeit setzen.

Stellenangebot B2B - Sales Manager (m/w/d) ansehen

Sales Operations Manager (m/w/d) Norderstedt bei Hamburg

: Nicht mit uns - nach Absprache übernehmen wir gern die Kosten Deines Umzugs mit einer steuerfreien Umzugspauschale bis zu einer Höhe von 964€Vergütung: Urlaubs- und Weihnachtsgeld | Empfehlungsbonus für neu geworbene MitarbeitendeBewegung: Betriebssportprogramme | gemeinsame Sportevents Wenn Du Dich von dieser Position als Sales Operations Manager (m/w/d) angesprochen fühlst und bereit bist, Teil unseres engagierten Teams zu werden, freuen wir uns darauf, Dich kennenzulernen.

Stellenangebot Sales Operations Manager (m/w/d) ansehen

HSE Site Manager (m/f/d) Hamburg, DE, 22419

As an HSE Site Manager, you contribute to improving Health, Safety, and Environmental performance on wind turbine construction sites across Germany. You support projects from the delivery of components through crane operations, installation, and final commissioning.

Stellenangebot HSE Site Manager (m/f/d) ansehen

Service Product Manager (all genders) Hamburg, DE, 22419

As a Service Product Manager, you shape the global service products of the Nordex Group and support our international organization with clear, robust, and market‑oriented solutions.

Stellenangebot Service Product Manager (all genders) ansehen

Senior Quality Assurance Manager (m/w/d) - SCAYLE - onsite in Hamburg or Berlin Hamburg or Berlin (hybrid)

We’re currently looking for a skilled & passionate Senior Quality Assurance Manager (m/w/d) to join our QA Team. What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.

Stellenangebot Senior Quality Assurance Manager (m/w/d) - SCAYLE - onsite in Hamburg or Berlin ansehen

HSE Site Manager (m/w/d) Hamburg, DE, 22419

As an HSE Site Manager, you contribute to improving Health, Safety, and Environmental performance on wind turbine construction sites across Germany. You support projects from the delivery of components through crane operations, installation, and final commissioning.

Stellenangebot HSE Site Manager (m/w/d) ansehen

Site Manager (m/f/d) Concrete Tower - nationwide Hamburg, DE, 22419

YOUR TASKS Ensuring compliance with Nordex QHSE standards and construction site regulations Leading site setup and managing daily operations from execution readiness to project completion Coordinating subcontractors, suppliers, and internal teams to ensure smooth and timely execution Overseeing productivity, resource allocation, and quality of work on-site Managing customer relationships at site level and supporting the Project Manager in aligning expectations Ensuring contract execution and compliance with all involved parties Facilitating effective communication between stakeholders and maintaining strong working relationships Reporting site progress according to governance guidelines and ensuring proper project documentation Supporting continuous improvement by contributing to lessons learned and participating in relevant training   YOUR PROFILE Degree in Engineering (e.g.

Stellenangebot Site Manager (m/f/d) Concrete Tower - nationwide ansehen

Global Cost of Energy Program Manager (m/f/d) Hamburg, DE, 22419 / Sarriguren, ES, 31621

As Global Cost of Energy Program Manager (m/f/d), you will strengthen the Global Cost of Energy (COE) Program and contribute to improving the competitiveness of our wind turbines across their lifecycle.

Stellenangebot Global Cost of Energy Program Manager (m/f/d) ansehen

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